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Frequently Asked Questions
1. What type of teacher will I have?
For 3 months, you will study with one of our experienced and caring
teachers, and for the following three months have another of our
four teacher . Our teachers are all British nationals with a wide
range of teaching experience; John was a teacher trainer at a large
language school for over ten years, Henryk was a high school teacher
in the UK, Guy has taught EFL in Europe, and James holds a DELTA.
We have all been teaching at UK PLUS since the closure of the British
Council Nagoya in 2005.
2. What are the ages of the students?
We have students from their early twenties to their sixties. However,
the largest age is probable people in their 30s.
3. Do you use hard sales?
No. We never push our customers to buy. We are a product centred
school (i.e. we focus on the content and quality of our lessons)
not a sales centred school (i.e. one which focuses on sales and
promotion).
4. In my previous school I had to pay a retainer fee when I took
a term off or pay the registration fee again. Is it the same in
UK PLUS?
No, we do not charge a retainer fee and your registration fee is
valid for life.
5. What happens if I am unable to attend my full enrolment period,
for example, if I am transferred to another city?
We will make a refund of the remaining fees minus a 20% handling
charge.
6. Do I have to give you my bank details for you take direct
debits, like some other English schools?
No. We do not run a direct debit system. Our students pay for three
months by bank transfer. We also have a monthly payment system.
7. Do I have to buy a lot of materials?
No. You only need buy the textbook used in your class, which are
from ￥2,000 to ￥7,500 depending on the course (please see the Course
Descriptor page on this HP). You can even purchase your textbook
somewhere else if you wish, though our prices are generally lower
than the prices charged in bookshops.
8. Do you teach children?
Basically, we do not, as we specialise in adult language training.
However, we do cater to returnees who take private or pair lessons.
9. Can I change to a
different class in the middle of my enrolment period?
Yes, you can. Our students are free to change classes provided we
have an appropriate one.
10. Why don't you run campaigns and discount
periods?
We feel it would be unfair to our stuents who have paid the full
fee. We aim to keep our pricing system fair to all.
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